If you own a company or have co-workers, you probably hear people say this: “It’s not my job!” Do they really understand the impact of what they are saying? Do they know the opportunities that they have if they thought about how they could make it their job? I believe most of us underestimate our capabilities and have a hard time with the bigger vision. Seeing the bigger vision is a gift that one should share. Share with everyone around you, your family, your co- workers and your employees. Not everyone can see that far ahead.
Recently I was in the salon and one of my employees turned to me and said “It’s not my job!” With curiosity I turned and looked at her and asked, “why?” Not with judgement or assumption, I was really curious why she thought it wasn’t her job. We have had many meetings discussing how this is all of our responsibility and we all need to take pride and ownership in our environment. As I stayed curious, I realized that she is not aware of the opportunity that was laid out in front of her. So, as a leader and her coach I can see the potential to coach her on empowerment and let her discover her true potential.
When an employee says “it’s not my job”, I used to automatically have the wall come up; I would shut down and have a sense of bitterness towards them. I would look at them and say to myself, “what is wrong with their work ethic!”, or “why doesn’t anyone understand.”
And then I discovered it’s simply not possible for someone to improve upon something of which they are unaware. This employee did not realize, at that time, her potential, until I asked a few questions that helped her discover in herself what she did not see.
I believe what they are really saying is ‘How do I create opportunity?’ It is a sign of frustration of personal growth. Maybe they are not having enough influence on a certain area; maybe they need to understand how to empower their peers. They are seeking opportunity to grow. All people want to grow in some way and need to understand the process of personal growth and self-improvement. This means, as leaders, we need to lift our own lid and growth potential, and learn the resources that are necessary to coach and raise ones level of awareness.
What a person knows is what a person does.
What if we asked ourselves some powerful questions? ‘How can I help someone have more self awareness today?’ ‘What are some of their own belief systems that are getting in their way of their growth?’
How will I add value to the people around me? How can I help my team and everyone I come in contact with reach their greatest potential? How can I stay more curious and ask them some really powerful questions? And the most important question is: How can I improve myself so that I can be better for my team?